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Avid gamers Nexus slams NZXT’s response to “predatory” PC rental program complaints

Avid gamers Nexus referred to as out NZXT’s response to the YouTuber’s video about its “predatory” PC rental program.

On November 30, Avid gamers Nexus uploaded a video to their channel investigating NZXT’s ‘Flex’ prebuilt PC program that permits clients to hire computer systems over a size of time.

Within the video, Steve Burke identified a number of points with this system together with excessive value, complicated product listings, and “aggressive” phrases of service that he says do nothing however harm shoppers who enroll.

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NZXT responds to Avid gamers Nexus video

On Thursday, December 5, NZXT CEO Johnny Hou issued an announcement on YouTube explaining the thought behind launching this system.

“We wish to acknowledge that we tousled,” he mentioned.

He went on to elucidate that they plan on making adjustments to product listings for the Flex program, making it extra clear which merchandise can be found for hire and which of them are their regular prebuilt choices.

Avid gamers Nexus blasts NZXT’s response

After watching NZXT’s video, Avid gamers Nexus issued one other assertion in a publish on X slamming the corporate’s response and asserting a deeper investigation into the corporate.

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“NZXT has posted an announcement which not solely misrepresents information, however distorts the truth of their predatory rental pc program. The assertion ignores main factors and introduces a number of new issues. Avid gamers Nexus has grow to be conscious of deeper parts linked to this story that GN has begun independently investigating,” they mentioned.

“Whereas we are going to put collectively protection of NZXT’s insufficient and manipulative response in brief order, we’re additionally actively starting work on an extended kind investigation that might take weeks or months to finalize, relying on the depth of the rabbit gap. We could have extra for you because it turns into out there, beginning with a deconstruction of NZXT’s assertion.”

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NZXT has posted an announcement which not solely misrepresents information, however distorts the truth of their predatory rental pc program. The assertion ignores main factors and introduces a number of new issues. GamersNexus has grow to be conscious of deeper parts linked to this story…

— GamersNexus (@GamersNexus) December 5, 2024

We’ll have to attend to see what Avid gamers Nexus has to say in its subsequent video about NZXT, but it surely’s clear they’ve extra up their sleeve to share as quickly as potential.

This isn’t the primary time Avid gamers Nexus has gone viral after calling out one other firm. Again in 2023, they referred to as out fellow YouTuber Linus Tech Ideas, citing moral points inside the firm and inaccuracies of their evaluate movies.

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